学生决议倡导常见问题解答

  • 我在哪里可以拿到上诉表格?

    所有上诉表格可于 表单页面 on the Office of the Student Ombudsman’s website.

  • 我在哪里可以递交上诉表格?

    Appeal forms and additional documentation can be submitted to ombudsman@chinaqinyu.com.

  • What appeal form is most appropriate for me?

    经济援助申请 are generally for extenuating circumstances regarding loss of financial aid due to not making satisfactory academic progress (SAP). SAP is determined by grade point average (GPA), completion rate, or credit limit.  Although rare there is a possibility that you can appeal the amount of loan that you receive, 然而, that cannot exceed the federal allowable limit.

    非学术上诉 are generally for extenuating circumstances regarding billing and balances, disciplinary action and judicial sanctions, 注册的问题, 提现和提现除外.

    学术投诉上诉 are generally for grade related issues in a course. Before an academic complaint can be processed the student must first have a meeting with the instructor to discuss their grade issue.

  • What do I need to turn in with my appeal?

    For financial aid and Non-Academic appeals this depends on your extenuating circumstance is applicable to your appeal (i.e., providing a doctor’s note if the reason for your appeal is a medical circumstance). Typically to make a change there needs to be documentation relevant to the situation with specific date(s) and an explanation of how it affected your class(es). The forms outline the criteria for appeal and the documentation required.

  • How should I prepare for my academic appeal?

    To prepare for an academic appeal you must first meet with the instructor to discuss your grade issue.  If there is no resolution you can fill out the complaint form.  Make sure to include specific dates and any written communication and documentation that you have. It is also important that you clearly explain what outcome you are seeking (i.e. 我要我的3rd 测试重新分类).

  • 上诉程序需要多长时间?

    Appeals take 10-15 business days from the time they are received for processing.  A business day is defined as a day in which 杰克逊的大学 is open (Monday-Friday 8 a.m. – 5 p.m. excluding holidays or related school closings).

  • How will I be notified of the outcome of the appeal?

    The outcome of your appeal will be sent to your JC email account.

  • 这个上诉会被批准吗?

    Approval or denial of appeal cannot be guaranteed.

  • What do I do about sexual assault or discrimination complaint?

    The Office of the Ombudsman is not involved in sexual assault and discrimination complaints. To file a formal complaint you must complete the Discrimination and Harassment Complaint Form 然后把表格交给人力资源部.

  • What happens if this is appeal is not approved?

    Since every appeal is unique it would depend on the individual. You are encouraged to reach out to the Student Ombudsman if you are unsure of next steps available to you.